Focus on customer happiness.
The new frontier of global competition.
My name is Luca Leonardini and I am a Business Strategist. My job is to translate the benefits of information technology into innovative and successful customer-centric strategies.
I help entrepreneurs of all kinds to keep always the customer at the heart of every strategic decision, to build their competitive advantage on the value and uniqueness of their business proposal as the most effective strategy to create long-term value.
My goal is to help as many businesses as possible begin this innovation journey: in fact I do believe that cultural innovation is a fundamental prerequisite for creating smart and sustainable economic growth.
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